Today I had to do an imaging of a 2014 GMC Terrain, which is a supported vehicle. It should be a easy one, since it was a DLC. I had everything right, module, cables, ignition key, etc... Did the test, everything was working, but after pass 2, I got the error message:
This vehicle module is not supported.
Software ID not recognized.
ID: CE44D6
I looked into ARserchengine.com and crashforum.info and this error ID didn't come up anywhere. Just to make sure our CDR module was working I did a test download in another vehicle and didn't get any error, got the CDR report.
Can anybody help me figure it out? I'm new to CDR imaging.
Error CE44D6
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Re: Error CE44D6
by DPatrickRyan » Thu Nov 03, 2016 6:05 am
I've seen this referred to in one other case, involving a 2016 GMC Yukon. Call Bosch tech support and pass it along - it's probably one of a batch of overlooked/broken SWID's. Also, what version of the software are you running? They just released 17.1, so it might now be fixed.
D. Patrick Ryan, P.Eng. - Graham Ryan Consulting Ltd.
#34, 11410 - 27 Street SE Calgary, AB T2Z 3R6
Phone: (403) 290-1150 Fax: 290-0659 Cell: 651-8340
#34, 11410 - 27 Street SE Calgary, AB T2Z 3R6
Phone: (403) 290-1150 Fax: 290-0659 Cell: 651-8340
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Re: Error CE44D6
by emvanderpol » Thu Nov 03, 2016 9:12 am
We are using the version 17.1. I called Bosh and they quickly told me what it was. The 2014 GMC Terrain was not supported because it was made in Mexico! The VIN number started with a "3" and the market for this vehicle is "4"! So, that specific GMC Terrain is not supported.
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